Sportingbet Awarded For Providing Best Customer Service
20th November, 2009
Leading online bookmaker sportingbet has been awarded second place in the customer service category at the contact center world awards in Las Vegas.
The bookie’s Dublin based call centre was the only call centre awarded from within the betting industry by contact center world that are a leading website for contact centre professionals.
The site presented its case to America in the finals after winning the Europe, Middle East and Africa category back in June. More than 1,000 applicants applied for the regional heat with sporting bet bringing home the top performer award.
America’s regional winner, Virgin Mobile, was up against sporting bet in the finals along with winners from the Asia-Pacific region, BCA Central Bank Asia.
Paul Kavanagh, Managing Director of SportingBet and Troy Cox, Operations Manager SportingBet, were in Las Vegas to accept their runner-up prize. Virgin Mobile’s Canadian based call centre scooped first place.
“SportingBet.com is totally committed to providing the best possible service to its customers,” said Kavanagh. “This award recognises all the hard work we’ve undertaken to achieve this. The company strives to employ the best people and the best practices, continually developing them to ensure that the customer’s expectations are not only catered for, but exceeded. We’re already looking forward to the event in 2010 where we’re going for gold.”
By Faye
